Enrichment
Enrichment in the sidebar is a dashboard for spend, not a trigger — it shows what's been spent and processed across the workspace, with the full ledger underneath. There's no standalone "enrich this list" action anywhere in the app today; enrichment itself only happens through Lead Finder, which finds and enriches contacts as part of a search.
On this page
The Enrichment page
Opening Enrichment shows three stat cards at the top, then the same ledger table documented in full on The enrichment ledger.
Enrichment
New enrichment runTotal balance spent
$42.65
Total tasks processed
853
Cache hit rate
0%
New enrichment run simply takes you to Lists, since a run is just a Lead Finder search you choose to import from — there's no separate enrichment queue or job screen here.
The stat cards
Three cards summarize spend and volume for the whole workspace, not just one list or campaign.
- Total balance spent — the sum of every logged action's cost, shown as a dollar amount
- Total tasks processed — a raw count of every logged action, successful or not
- Cache hit rate — the share of logged actions that reused a previously cached result instead of a fresh lookup
Cache hit rate currently reads 0% for every workspace — every action logged today is a fresh lookup, so there's nothing yet to count as a cache hit. The stat itself is real and will move once a cached result is served, it just hasn't had one to count so far.
Where enrichment actually happens
There's no "enrich this list" button on the Lists pages. Enrichment happens as a side effect of using Lead Finder: searching costs credits and returns matched profiles, and importing selected results is what actually reveals and charges for an email — each of those steps is what shows up here as a logged action.
This dashboard is a spend record, not a control panel. To actually run enrichment, go to Find Leads — everything here is what that produces, viewed after the fact.
Every logged action costs the same as it does in Lead Finder: 1 credit for a search page, and 1 credit for a contact only when an email is actually found — never for a miss. See Lead Finder — Credits and costs for the full cost model.
How the enrichment waterfall works
ForgeSend provides waterfall enrichment across 20+ premium data providers. When you reveal a contact's email through Lead Finder, ForgeSend queries these providers in sequence — if one provider misses, the waterfall proceeds to the next, continuing until a verified result is found or every provider has been checked. The cascade stops as soon as a verified result is found, and that's the email returned and logged.
This waterfall behavior applies specifically to the email reveal/import step, and ForgeSend's documented credit and ledger rules apply to its outcome: a reveal that finds a verified email costs 1 credit ($0.05); a reveal where the waterfall exhausts every provider without a match costs $0.00 — see Zero-cost misses. The separate Lead Finder search step — which returns the initial list of matched profiles — is billed independently and always costs 1 credit per search page regardless of how many results come back; the waterfall's zero-cost-miss behavior applies to the reveal step only, not to search.
Where to go next
Next: The enrichment ledger