ForgeSendDocs

Pipeline

Pipeline is a kanban-style board for tracking a lead's deal progress through your workspace, at /dashboard/pipeline — its own sidebar item, between Reply Box and the Infrastructure group. A PipelineRecord is created automatically the moment a contact is enrolled as a lead in a campaign; there's no manual "add to pipeline" action anywhere in the app. Enroll the same contact in two campaigns and you get two independent pipeline records, one per campaign.

The board

Seven fixed-order columns, left to right: Active, Engaged, Interested, Meeting Requested, Meeting Booked, Handed to Client, and Not Interested/Disqualified. Every record starts in Active. See Stages & automatic movement for how a record actually moves between them.

The board scrolls horizontally rather than wrapping its columns onto multiple rows. That's a deliberate, documented exception to this app's usual no-horizontal-scroll rule — the same exception made for data grids, since squeezing seven columns to fit without it would make every card too narrow to read.

Each column loads and paginates independently — it fetches only its own 20-record page for its own stage, not the whole board at once. A column with more than 20 records gets its own Previous/Next controls in its footer; one with 20 or fewer shows none. The column header shows a color dot, the stage's label, and a total count badge.

Pipeline — read only

Pipeline

Every enrolled lead, organized by deal stage.

Active
14

Sarah Chen

Nimbus Robotics

622h ago
Engaged
9

Marcus Webb

Bright Path Legal

715h ago
Interested
5

Priya Nair

Meridian Co

881d ago

$12,000

Meeting Requested
2

David Osei

Fenwick & Ames

913h ago

$28,500

Meeting Booked
1

Lena Kade

Northwind Supply

951h ago

$40,000

Handed to Client
0
No records
Not Interested/Disqualified
3

Tom Reyes

Acme Corp

186d ago

Record cards

Each card shows the contact's name (first + last, falling back to their email, falling back to "Unknown contact" if neither exists), their company if known, a click-to-expand health score, a relative "last changed" time, and the estimated value if one has been set.

The health score is a colored dot plus a number — red below 60, amber 60–79, green 80 and up — that expands in place into the full four-component breakdown (Intent, Engagement, Fit, Momentum) when clicked. See Health score for exactly how each component is computed. "Last changed" reflects the record's own most recent update — a stage move, an estimated value edit, or a background score recompute, not narrowly "last stage change."

A card's list data doesn't include why it last changed, only when — the reason and full history are one click away in the record's own detail view.

Opening a record

Clicking anywhere on a card except the health score toggle opens the full record detail — a modal with the health breakdown, the estimated value control, a stage-change control, and the record's complete history with per-entry undo. That's covered in full on Stages & automatic movement and Estimated value & currency. The modal also links out to the contact's own page in ForgeSend.

The Pipeline rollup on a contact

A contact can hold more than one pipeline record — one per campaign they're enrolled in. A "Pipeline" action on a contact's row (in the All Contacts grid, and in a list's own contact grid) opens a small rollup modal listing every pipeline record that contact currently holds, across every campaign, unpaginated.

Pipeline rollup — read only

Pipeline

Priya Nair

Q3 enterprise rollout

Interested$12,000
88

Spring re-engagement

Active
67

Each row shows the campaign name, a stage badge, the estimated value if set, and the health score. Clicking a row opens the exact same record detail modal described above. If a contact isn't enrolled in any campaign yet, the modal shows "No pipeline records" instead of an empty list.

Where to go next

Next: Stages & automatic movement